Air India Flight AI-159 from Ahmedabad to London Cancelled After Technical Glitch

Air India flight AI-159 from Ahmedabad to London cancelled due to technical snag. Passengers allege lack of support, clarity, and basic facilities. No official airline statement issued yet.

Ahmedabad | June 17, 2025 — A routine journey turned into a frustrating ordeal for dozens of passengers at Ahmedabad airport as Air India flight AI-159 to London Gatwick was cancelled on Monday due to a reported technical issue. The abrupt cancellation has sparked outrage among travelers, many of whom say they were left without proper communication, support, or compensation.

From Delay to Disappointment

Initially scheduled for 1 p.m. departure, passengers of AI-159 were informed of a two-hour delay shortly before boarding. However, hours later, they were informed that the flight had been completely cancelled, with no clear explanation provided by the airline staff.

“I was on my way to Gatwick to attend a family event. They kept saying it was a delay, and suddenly they told us it’s cancelled. No one could explain what happened,” said a visibly upset passenger, who had traveled from Vadodara to catch the international flight.

Passengers Express Anger Over Poor Communication

What added salt to the wound was the lack of communication and basic amenities. Many travelers complained they were not even provided with meals, hotel accommodations, or alternate travel arrangements.

“They didn’t tell us when the next flight would be, nor did they offer a proper refund process. I’ve been sitting here for hours with no clarity,” said another passenger, who was traveling to London for business.

#WATCH | Ahmedabad | Passengers of Air India flight AI-159 from Ahmedabad to London, Gatwick say the flight has been suddenly cancelled

An AI-159 flight passenger says, "I was going to Gatwick, London, by the 1 p.m. Air India flight, but I have just learned that the flight has… pic.twitter.com/XnKUWOMWhI

— ANI (@ANI) June 17, 2025

No Official Statement from Air India Yet

As of the time of publishing, Air India has not released any official statement explaining the nature of the technical glitch or detailing plans for affected passengers. The airline’s social media handles also remain silent on the matter.

Travel analysts point out that while flight cancellations are not uncommon, transparency and passenger support are critical in such situations—an area where Air India has received repeated criticism in the past.

What Happens Next?

Passengers have reportedly started contacting consumer grievance portals and travel insurance providers for compensation. Some have even hinted at filing formal complaints with the Directorate General of Civil Aviation (DGCA) for the mishandling of the situation.

Legal experts say that under Indian aviation regulations, passengers are entitled to meals, lodging, and refund options in case of last-minute cancellations, especially for international flights.

Conclusion

For the passengers of flight AI-159, the day ended not in London but in confusion, delay, and disappointment. As India’s national carrier attempts to modernize its fleet and services, such incidents highlight the urgent need for better communication protocols and customer care systems.

Until then, flyers may continue to feel stranded—both in the air and on the ground.